Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, contact us, or participate in surveys and contests. The types of personal information we may collect include:

Personal Information

Name and contact information (email address, phone number)
Username and password
Profile information and preferences
Communication preferences
Feedback and survey responses

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Location data (general geographic location)
Referral sources and exit pages

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you. Specifically, we may use your information for:

Service Delivery

Provide personalized news content
Process newsletter subscriptions
Respond to customer inquiries
Maintain user accounts

Communication

Send important updates
Provide customer support
Share relevant news alerts
Marketing communications (with consent)

Analytics & Improvement

Analyze website usage patterns and performance
Improve our content and user experience
Develop new features and services
Monitor and prevent technical issues

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted employee access to personal data

Regular Monitoring

Continuous security monitoring and updates

Important Security Notice

While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your personal information.

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device when you visit our website.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including login, shopping cart, and security features.

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous usage information.

Marketing Cookies

Used to deliver personalized advertisements and track campaign performance.

Learn More About Cookies

Your Rights & Choices

You have several rights regarding your personal information. Depending on your location, you may have additional rights under applicable data protection laws.

Access & Portability

Request access to your personal data
Receive a copy of your data
Data portability in machine-readable format

Control & Deletion

Correct inaccurate information
Delete your personal information
Restrict or object to processing

Communication Preferences

You can manage your communication preferences at any time by:

Updating your account settings
Using unsubscribe links in our emails
Contacting our privacy team

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These partners are carefully selected and must adhere to strict privacy and security standards.

Service Provider	Purpose	Data Shared
Web Analytics	Website usage analysis	Anonymous usage data
Email Services	Newsletter delivery	Email address, preferences
Payment Processing	Secure payment handling	Payment information (encrypted)
Cloud Storage	Data backup and storage	User accounts, content data

Note: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Any data sharing is strictly for the purposes outlined above and is governed by appropriate data processing agreements.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and are adequately protected.

Safeguards Applied

Standard Contractual Clauses (SCCs)
Adequacy decisions by regulatory authorities
Binding Corporate Rules (BCRs)
Certification schemes and codes of conduct

Data Storage Locations

Primary servers: Singapore and Malaysia
Backup servers: United States and Europe
Content Delivery Network (CDN) locations

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes through our website, email, or other appropriate means.

Policy Changes Notification

We will provide at least 30 days' notice before any significant changes to this Privacy Policy take effect. This notice will be delivered via:

Prominent notice on our website
Email notification to registered users
Push notification (if enabled)

The most current version of this Privacy Policy is always available on this page.

Malaysia News Update

Privacy Policy